GWM Survey Form

Customer Email

Mobile Number

Car Plate Number

Your WIP Number

Did the Service Advisor schedule your service according to your preferred date and time?

Please rate the friendliness and competence of the Service Advisor

Did the Service Advisor ask enough questions to understand the service requirements clearly?

Did the Service Advisor explain the work required on your car and provide you a price estimate before carrying out the work?

Did the Service Center complete the required work on time?

Was the car washed and clean at time of collection?

Did you receive a follow-up contact by the Service Advisor?

Based on your recent service experience, how likely is it that you will recommend GWM to someone?

How satisfied are you with the overall service experience?

Your recommendations and suggestions will help us make your next visit even better